WTI service includes state-of-the-art Cisco IP 7940 phones with helpful features like caller ID, easy on-screen multiple-call manageability and call logs for placed, received and missed calls. The display's graphic capability ensures inclusion of both present and future applications. The full-duplex Polycom speakerphone technology has easy-to-use speaker on/off and microphone mute buttons.

WTI also offers several other phones. As IP has become the standard for almost all new phone systems, a variety of phones are coming on the market. In addition, WTI supports a selection of adapters to connect analog devices like fax machines or PA systems to your IP network.

WTI's IP(3) offers customers standard features common with high-end phone systems. With a WTI customized solution, customers also receive many advanced features not available on most high-end phone systems. Various other optional features not available on most high-end phone systems can be added at any time with WTI Communications.

Core Features include

• Based upon a Privately Managed IP Network (not the Internet), where voice packets are prioritized over data packets which is not available on the Internet. This provides for greater security and higher quality.
• Call Waiting
• Caller ID
• Redial
• Speed Dial
• 4 way calling
• Billing codes
• Call Transfer
• Call Forwarding
• Etc, essentially all Class 5 features
• Free On-Net Calling (between any WTI customers)

Advanced Features include

• Auto Attendant
• Conferencing for up to 48 active or 400 listen only participants
• Web Conferencing (lecturer driven Powerpoint slides)
• Voice Mail and Voice Mail Notification
• Unified Messaging integrated with Outlook or Notes
• Click to Dial from Outlook
• Mini-Call Center --- ACD (Automatic Call Distribution
• 800 Numbers. Very attractive pricing and reach.
• "Reverse 800" (local inbound numbers). Very attractive for local market appearance, even more cost effective than 800 numbers
• Desktop Portal
• Multi-Location integration to have Integrated Image to the market
• Satellite deployment for remote locations