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Diamond Package

The Diamond package is our all-inclusive IT solution, designed to keep your businesses IT infrastructure operating at optimal performance. Our Diamond customers receive priority status, and key features include on-site service, proactive detection and remediation of all IT concerns, and unlimited 24/7 emergency support from our California-based Network Operations Center (NOC). Keep reading to find out more about the great features included in our Diamond package.

Support

  • 24/7 Emergency NOC
  • Help Desk Access (8-5)
  • Remote Support
  • On-Site Service
  • Priority Status

Network

  • Performance Monitoring
  • Periodic Assessment Report
  • Alert Validation and Escalation
  • Proactive Remediation
  • Vendor Management
  • Comprehensive Maintenance

Communications

  • Local Number Portability
  • VoIP/SIP Management
  • Voice Services
  • Combine Voice & Data
  • Fast Ethernet (ISP)
  • MPLS
  • Fiber-Optic

Data Protection

  • Continuous Monitoring
  • Periodic Assessment Report
  • Proactive Remediation
  • Alert Validation and Escalation
  • Comprehensive Maintenance

Total Security

  • Continuous Monitoring
  • Network Security Audit
  • Alert Validation and Escalation
  • RAM Audit
  • Security Assessment Report
  • Proactive Threat Handling
  • Security Software Maintenance

Free Consultation


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