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Platinum Package
The Platinum package is our semi-inclusive IT solution, in which many feature are available individually for a plan tailored specifically to your needs. Key features include automatic alert validation and escalation, remote support, and management of your VoIP communications services. Ask about our PlatinumPlus plan to find out how you can get even more from our Platinum package. Keep reading to find out more about the great features included in our Platinum package.
Support
- 24/7 Emergency NOC
- Help Desk Access (8-5)
- Remote Support
- On-Site Service (available)
Network
- Performance Monitoring
- Periodic Assessment Report
- Alert Validation and Escalation
- Proactive Remediation (available)
- Vendor Management (available)
Communication
- Local Number Portability
- VoIP/SIP Management
- Voice Services (available)
- Combine Voice & Data (available)
- Fast Ethernet (ISP) (available)
- MPLS (available)
- Fiber-Optic (available)
Data Protection
- Continuous Monitoring
- Periodic Assessment Report
- Proactive Remediation(available)
- Alert Validation and Escalation (available)
Total Security
- Continuous Monitoring
- Network Security Audit
- Alert Validation and Escalation
- RAM Audit
- Security Assessment Report (available)
