Customer Service & Support
 
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Our Commitment to YouOur commitment to exceptional service is showcased through our 24/7 customer support. WE guarantee a representative will be available to answer your call at all times. We’re here for you. WTI continues to offer the most cost effective rates and the highest level of service that the industry has to offer. Moreover, WTI continues to offer a competitive pricing guarantee that insures our customers the lowest possible rates in the market to date. WTI rates are subject to change based upon fluctuating costs for origination and termination from WTI vendors for voice calls. Regulatory taxes and fees are also subject to change. Around the ClockWe deliver 24/7 live answer service, providing our clients with round the clock access to WTI’s Customer Service Department. Our unique billing platform for any customized invoice and long term account managers provide history and knowledge of your account if you need to call WTI. Experienced engineering eliminates issues before they occur and bring a resolution without pointing fingers. WTI works with all vendors, our friendly staff, great prices, and 24/7 network monitoring ensures a great experience! From AnywhereWe offer remote desktop support! Click Start Session to request technical assistance and to allow a support representative to remotely gain access to your computer. To open or manage your trouble ticket, please Login here. |
Customer Service Tel.: 1-888-425-8880 |
Sales Department Tel.: 1-800-455-2000 |
